🔒 Plain English summary: FixOps connects to your HubSpot portal in read-only mode to generate your audit report. We never modify your data, never sell your information, and delete audit results after 7 days.
FixOps.io is a HubSpot portal intelligence platform operated by Matthew ("FixOps," "we," "our," "us"). We provide automated HubSpot portal audits that analyze your CRM configuration and deliver health scores, issue findings, and prioritized fix recommendations.
This Privacy Policy applies to our website at fixops.io and all services we provide ("Service"). By using the Service, you agree to this policy.
When you connect your HubSpot portal, we receive a temporary OAuth access token. This token is used only during your audit and is not stored after the audit completes.
To run your audit, FixOps requests read-only OAuth access to your HubSpot account. Depending on the scopes you grant, we may read:
✅ We access this data solely to generate your audit. We do not read email content, personal messages, payment details, or sensitive data fields. We never modify any data in your HubSpot account.
Audit scores and findings are stored in our secure database for up to 7 days so you can access your results via a direct link. Raw HubSpot data is never stored — only the anonymized findings and scores. After 7 days, all results are automatically and permanently deleted.
We do not use your data for advertising. We do not sell your data. We do not use your HubSpot data to train AI or machine learning models.
We do not sell, trade, or rent your personal information. We share data only with:
These providers are contractually bound to protect your data and may only use it to provide their services to us.
We may disclose your information when required by law, court order, or to protect the rights, property, or safety of FixOps, our users, or others.
In a merger or acquisition, your data may transfer to the new entity. We will notify you via email of any ownership change and your options.
Your data is stored on Railway.app infrastructure in the United States. Our security measures include:
No internet transmission method is 100% secure. We use industry-standard practices but cannot guarantee absolute security.
You may request deletion of your data at any time by emailing [email protected].
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you have the following rights regarding your personal data:
To exercise any right, email [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Our legal basis for processing your data: contract performance (delivering your requested audit), legitimate interests (improving our service), and compliance with legal obligations.
FixOps complies with HubSpot's contact deletion requirements. When a contact is deleted from a connected HubSpot portal, FixOps processes the deletion event and removes any associated data from our systems. This is handled via HubSpot webhook subscriptions for privacy-compliant contact deletion.
To revoke FixOps access to your HubSpot portal at any time: HubSpot → Settings → Integrations → Connected Apps → FixOps → Disconnect. This immediately ends our ability to access your portal.
FixOps uses only essential session cookies required for the OAuth authentication flow. These expire when you close your browser. We do not use advertising cookies, tracking pixels, or third-party analytics that track you across sites.
FixOps is a business-to-business service for adults and organizations. We do not knowingly collect data from children under 13. If we discover we have collected such data, we will delete it immediately.
We may update this policy periodically. Material changes will be communicated via email (when we have your address) and by updating the "Last updated" date above. Continued use of the Service after changes are posted constitutes acceptance.
Questions about this Privacy Policy or your data:
FixOps.io · Operated by Matthew
Email: [email protected]
Website: